Managed Security Services

Managed security for your devices, email, cloud apps, and AWS

CyberAccord runs the day-to-day security of your laptops, email, cloud apps, and AWS workloads. A qualified team configures the protection, watches it, and responds when something goes wrong.

Book a free consultation or call +1 (832) 429-5665

At a glance

Managed security from CyberAccord is an ongoing service in which our team configures, monitors, and responds to threats across your laptops and desktops, your Microsoft 365 or Google Workspace tenant, and your AWS environment. It suits organizations without an in-house security team that still need protection insurers, auditors, and customers will accept.

Coverage: Devices, email, cloud apps, AWS
Platforms: Microsoft 365, Google Workspace, AWS
Deployment: Remote, no downtime
Partners: Microsoft, AWS, Sophos, Trend Micro

What does CyberAccord Shield cover?

CyberAccord Shield is our managed protection bundle for small and mid-sized organizations. It replaces three separate tools and vendors with one service and one team that is accountable when something slips through.

You can start with device protection and add email and cloud app coverage when you are ready. Every layer is deployed, tuned, and watched by our team rather than left on default settings.

Device protection for laptops and desktops
Email security for Microsoft 365 and Gmail
Cloud app security for SharePoint, OneDrive, and Google Drive

Managed Microsoft 365 security

Microsoft 365 includes strong security features, but many are off by default or need careful tuning, and someone has to act on what they find. We configure and manage Microsoft Defender for Office 365 (formerly Office 365 Advanced Threat Protection), Microsoft Purview data loss prevention, and identity and access controls, then keep them current as your organization and the threats change.

Block phishing, spam, malware, ransomware, and malicious links in email and Microsoft 365 apps
Detect and remediate compromised accounts
Prevent unauthorized access and restrict risky third-party app connections
Write custom data loss prevention policies that stop sensitive data leaving by accident or on purpose
Set up retention, archiving, and supervision so compliance reviews are simpler
Plan backup, recovery, and encryption for critical business data
Run phishing simulations and security awareness training for your staff

Managed AWS security monitoring and incident response

Under the AWS shared responsibility model, AWS secures the underlying cloud and you are responsible for what you build on it. Many teams turn on AWS security services but have no one to sort real threats from noise. Our AWS-certified engineers configure those services, monitor the findings, and respond when a threat is confirmed.

We can extend the same monitoring and incident response to Microsoft Azure workloads.

Configure and manage services such as Amazon GuardDuty, AWS Security Hub, AWS CloudTrail, and AWS Config
Continuous threat monitoring and alert triage
Incident response: containment, investigation, and remediation guidance
Periodic vulnerability assessments and penetration tests of your workloads
Security planning and best-practice guidance for your AWS accounts

Who is managed security for?

It fits organizations that do not have a dedicated security team, including those whose general IT is outsourced. We work alongside your IT provider: they keep systems running, and we focus on detecting and stopping attacks.

It also fits teams facing a cyber insurance application, a customer security review, or an audit that asks how endpoints, email, and cloud data are protected and who is watching them.

How it works

1
Scoping call
We learn which platforms you use, how many users and devices you have, and what insurers or customers are asking for, then recommend the right coverage.
2
Baseline review and deployment
We review your current configuration, fix the gaps that matter most, and deploy protection remotely while your staff keep working.
3
Monitor and respond
Our team watches alerts, investigates suspicious activity, and acts to contain confirmed threats, keeping you informed throughout.
4
Review and improve
We meet regularly to walk through what we saw, what changed, and what to fix next.

Questions, answered

We already have Microsoft Defender. Isn't that enough?

Built-in tools are a good start, but they need tuning, and someone has to act on their alerts. Managed security adds configuration, monitoring, and response by a team that is accountable when something gets through. Insurers and customers increasingly ask who is watching, not just which tool you own.

Does CyberAccord Shield work with Google Workspace as well as Microsoft 365?

Yes. Shield covers email security for both Microsoft 365 and Gmail, and cloud app security for SharePoint, OneDrive, and Google Drive. Device protection works the same way regardless of which productivity suite you use.

We outsource our IT. Don't they already handle security?

General IT support keeps systems running; security monitoring and response is a separate discipline. Many IT providers do not run managed threat protection across devices, email, and cloud apps. We work alongside your IT provider rather than replacing them.

Will setting this up disrupt our staff?

No. We deploy remotely and in the background, with no planned downtime. Your team will see little more than a short notice when protection is installed on their devices.

Can managed security help with our cyber insurance application?

It helps you answer the questions insurers commonly ask about endpoint protection, email security, and monitoring, and gives you documentation to back up your answers. We cannot promise an underwriting decision, but we make sure the controls are in place and described accurately.

What happens when you detect a threat in our AWS environment?

We triage the alert to confirm it is real, contain the threat where we have agreed authority to act, and contact your designated people. We then investigate the root cause and give you clear remediation steps so the same issue does not recur.